We are your GPs for life

Opening hours

  • Monday – Friday 8am to 7pm
  • Saturday9am to 1pm
  • Sunday & Public HolidaysClosed

Online Booking

Book an appointment with your preferred doctor and see up to date availability and book instantly.

Contact Us

Emergency After hours

To arrange an after hours consultation please call Sydney Medical Service

Suite 5/1 Celebration Drive Bella Vista NSW 2153

Opening hours

  • Monday – Friday 8am to 7pm
  • Saturday9am to 3pm
  • Sunday & Public HolidaysClosed

Online Booking

Book an appointment with your preferred doctor and see up to date availability and book instantly.

Contact Us

Emergency After hours

To arrange an after hours consultation please call Sydney Medical Service

Suite 5/1 Celebration Drive Bella Vista NSW 2153

Our Services

Health Services and Special Interests include

About us

We are a family friendly medical centre, aiming to adhere to the highest professional and ethical standards.

We encourage continuity of care in order to provide the best health service to our patients.

We operate in a modern medical setting whilst still upholding the values of the traditional family doctor.

Our Gallery

Gallery

Customer Reviews

What our customers say about us

Prudence Bernadette
Prudence Bernadette
08:11 07 Jun 22
I really like my doctors Dr M Lo and R Chan. Both have been great to my family and I. Both are caring and patient. Not once did we feel like we were being rushed out and I haven’t even seen Dr Chan in person due to Covid! We would always get follow up calls when we are told we would. Reception staff has been great although it does take a long time to get through to them at times. The only downfall is that they are so busy you need to book well in advance, so for anything acute you really need to have a backup GP or call as soon as they open and hope there’s an appt. The doctors are worth it tho in my opinion.
Elie Xie
Elie Xie
13:36 18 May 22
The doctors are great.
El Kay
El Kay
13:27 18 May 22
The Doctors are 5 star here but unfortunately the reception staff are not qualified to work in the role of a medical department. Unsympathetic and no understanding of how to deal with vulnerable and sick patients.The reception needs to be staffed with qualified workers that are also experienced in keeping patient confidentiality. Many occasions I've sat in the waiting area an over heard their discussions about patients.
Carley K
Carley K
03:49 19 Jan 22
Lorraine Surgeon
Lorraine Surgeon
22:45 01 Dec 21
Ankit Shah
Ankit Shah
19:26 18 Oct 21
Five stars to Dr Joanne Ma. I hope she continues to practice in the Hills District for a long time. She always listens and never rushes. Nice to have a very caring doctor.
Dee K
Dee K
06:28 07 Sep 21
Convenient parkingThe staff are friendly and helpfulThe doctors are knowledgeable and caring
Simon Wu
Simon Wu
22:28 25 Aug 21
My family have been patients of Norwest General Practice from the beginning, Dr Tan has been fantastic. My husband's sees Dr Jeremy, my son sees Dr Koh. All are kind, caring people who keep up with the latest in medicine. .
Alison Shanahan
Alison Shanahan
08:29 01 Aug 21
Great practice, great doctors.
Fgdl84
Fgdl84
09:35 26 Jul 21
Great practice, doctors and staff. Closes before stated hours.
Peter Anderson
Peter Anderson
09:08 01 Jul 21
What an incredibly professional and complete medical centre. I appreciated the service and attention that I received. Dr. Koh was exceptionally polite and professional. Thank you to the owners and staff.
Farooq Khan
Farooq Khan
01:40 22 Jun 21
Nice staff. Nice doctors. Would consider as our family GP.
YH W
YH W
08:59 08 Jun 21
Great place. Great doctors.
T T
T T
13:59 28 May 21
This practice is heads and shoulder the best medical centre in the area. The doctors are caring and excellent and communicate really well. The receptionists are also kind and helpful. If they are booked out and I explain my situation, they always find a way to fit my family in, which I appreciate.
Colin T
Colin T
13:16 28 May 21
The doctors are very reliable and thorough, which is rare in this day and age. You can also be sure you won’t contract COVID from visiting this medical centre because they are so extremely cautious - not even my child with chronic asthma could get inside to see a doctor face to face because of the respiratory symptoms that go with it. But I can’t fault them for this, they are just taking extra care.
Wen Dee Ryuku
Wen Dee Ryuku
23:10 15 Mar 21
Dr Chan is the person to see. Very happy and helped me with a very private issue with great professionalism.
Wendy Koebler
Wendy Koebler
11:20 15 Mar 21
Good doctors and other staff. Worth checking out.
Glen Moses
Glen Moses
09:02 18 Oct 20
I begun visting this practice when I moved to the area a few years ago. Dr Joanne Ma was my appointed doctor and I cannot fault her care in the slightest. She is attentive, thorough and has very a caring manner. I recently saw Dr Rosanna Chan due to Joanne being unavailable and I must say her care was also 5 star. I feel very lucky to have access to top notch care close to home.
Emily Shamal
Emily Shamal
12:38 15 Sep 20
Came across Norwest General Practice on Google and the friendly receptionist booked me with Dr Rosanna Chan. What a wonderful experience, her bedside manner is lovely and she is kind, caring and thorough. The receptionists were all lovely and everything feels clean and professional- I'm excited to have a great GP again for the whole family -thanks Norwest and Dr Chan :). Also worth mentioning they have blood work, xray and pharmacy facilities on site - very convenient.
Mari-Lena Prinsloo
Mari-Lena Prinsloo
01:14 16 Jul 20
First came here in 2010 when moved to bella vista. Dr Koh was my appointed doctor and has been until now. Very friendly, helpful and knowledgeable. The few times that I’ve had to see other doctors at this practice they have also been at the same level. Appointments are always kept on time and waiting room always kept spotless. On site chemist, lab etc is also very convenient
Henrys HowTos
Henrys HowTos
14:39 13 Jul 20

We are your GPs for life

We are a family friendly medical centre that encourages continuity of care. We offer a modern medical setting whilst still upholding the values of the traditional family doctor.